Senior Florist
Since 2008, Neill Strain Floral Couture has been creating breath-taking masterpieces and marvels throughout London and beyond. Our exquisite London boutiques, nestled in the heart of Belgravia and Mayfair, and our prestigious concession at Harrods in Knightsbridge, have become synonymous with opulent floral displays and a distinctive style of Floral Couture.
At Neill Strain Floral Couture, our team is wholeheartedly dedicated to surpassing the expectations and desires of our discerning clientele. We achieve this by providing adaptable and innovative floral expertise, ensuring that each arrangement is a true work of art.
We take immense pride in sourcing rare and exceptional blooms directly from leading growers in Holland, all while upholding our commitment to sustainability. By doing so, we not only deliver unparalleled beauty but also contribute to a greener and more environmentally conscious world.
Embark on a journey of floral excellence with us, where every creation is a testament to our unwavering passion for beauty and craftsmanship. Join our team at one of our boutiques in Central London and help us celebrate the artistry of nature and experience the transformative power of Floral Couture.
Job Title: Senior Florist (full-time, including some weekends)
Reports to: Assistant Boutique Manager and Boutique Manager
Location: Belgravia/Knightsbridge/Mayfair
Job Purpose:
- To create and sell luxurious, bespoke floral arrangements intended to enhance people’s daily lives.
You will be expected to:
- Uphold the brand, take pride in the luxury product and be a loyal representative of the company in the exclusive neighbourhood.
- Adhere to all company practices set out by the company management.
- Consistently maintain the elite customer service standards the company is known for.
- Have an exceptional work ethic with a diligent attitude and personal accountability.
- Demonstrate a creative flair for floristry while embracing the company’s artistic vision.
- Be a great team player and have a positive, friendly and compassionate personality.
Key responsibilities:
- Work independently as well as with the team to fulfil all floral orders to the highest standard and in keeping with the NSFC brand – both in floral design and presentation.
- Always provide a superb customer service experience in person and over the telephone while taking detailed orders, advising customers and processing payments.
- Proactively recommend flower and foliage combinations while considering customers’ budgets, evoking their desired sentiments or styles.
- Maintain an adequate supply of ready-to-go bouquets.
- Keep the store floor and your working space clean and tidy, maintain appropriate dress code.
- Display merchandise throughout the boutique creatively with products clearly priced.
- Ensure the flowers on the stand are fresh, conditioned and the water in vases is clean.
- Perform simple administrative tasks.
Your profile:
- Floristry experience is a must.
- A comprehensive level of floristry training.
- Impressive knowledge of advanced floristry techniques.
- Excellent customer service and interpersonal skills.
- Previous experience in luxury retail is an asset but not essential.
- Ability to work under pressure.
- A passion for flowers and luxury high end design.
- Perfect written and spoken English.
- Good level of IT skills.
- Full clean UK driving licence is an advantage.
We offer competitive rates of pay depending on your experience, which is reviewed annually. We operate a sales related bonus scheme and offer staff discount. We have an active training scheme for our florists, to ensure that we offer the highest floristry standards.
If you feel that your profile matches these requirements, please send your CV, cover letter and portfolio of your recent floristry work in PDF format to ruslana@neillstrain.com. Successful applicants will be contacted and invited for an interview. References will be required.